History
Set up more than 40 years ago, Victim Support is the leading independent victims’ charity in England and Wales.
The first Victim Support scheme was set up in Bristol in 1974, and by 1986 every county in England and Wales had at least one Victim Support scheme. We registered as a charitable company in 1987 and set up our free national telephone helpline, Supportline, in 1998.
The first Victim Support scheme is set up in Bristol by Chris Holtom.
Our 10th anniversary. Our work has an increasing influence on government. The All Party Penal Affairs Group publishes A new deal for victims, and the Home Affairs Committee publishes Compensation and support for victims of crime.
We publish the findings of our review of the needs of victims and witnesses at court. This leads to the launch of our first victim and witness in court project. The Government publishes the Victims’ Charter.
The Home Office agrees to fund the Crown Court Witness Service.
We now offer help to one million people a year. The Crown Court Witness Service is launched. The 20th anniversary of the first Victim Support branch in Bristol is marked by the launch of the first Victim Support Week in February.
We launch a campaign promoting victims’ rights within the criminal justice system.
We now have a Witness Service in every Crown Court in England and Wales.
We now have a Witness Service in every criminal court in England and Wales.
Chief Executive, Dame Helen Reeves DBE retires after 26 years with Victim Support. Gillian Guy is appointed as her successor.
Merger of the local charities that make up Victim Support begins on 1 January 2008.
The National Centre moves to new premises in Central London. We hold our first national volunteer awards ceremony at Buckingham Palace.
We celebrate our 35th anniversary at a reception in London and hold our first conference as a single, national charity. It is the 20th anniversary of Her Royal Highness, The Princess Royal, becoming our Patron (now President).
Chief Executive Gillian Guy was replaced by Javed Khan.
We launch our national Homicide Service.
Brooke Kinsella MBE joins the charity as our first Ambassador.
We celebrate our 40th anniversary.
Chief Executive Javed Khan leaves Victim Support. He is replaced by Mark Castle OBE.
We offer support to victims and witnesses of the terrorist attacks in Tunisia and Paris and launch our International Visitors Victims Centre in London, in association with MOPAC and the Metropolitan Police, providing free support and information to tourists who fall victim to crime.
The Victims’ Code is expanded and the Government announces that it will bring in a Victims’ Law to increase victims’ rights, which Victim Support has long campaigned for.
We also produce a report on terrorism – finding that some people traumatised after being caught up in terrorist attacks are falling through gaps in the support system.
Terror attacks and the Grenfell Tower fire
We respond to a year of horrific terror attacks, contacting more than 1,400 affected people and receiving referrals from approximately half of all police forces in England and Wales.
Our Supportline operates 24/7, with specially trained staff and volunteers on hand to ensure victims and their families access immediate emotional support, practical advice and financial assistance. Our National Homicide Service works with families bereaved by all four attacks.
We launch a report at the House of Commons on responding to terror attacks.
We also support many of the victims, their families and communities, affected by the Grenfell Tower Fire, and were there, on the scene, on the night of the fire.
Other activities
Victim Support forms a coalition of NGOS – including Liberty, Barnardo’s, Rape Crisis and NWG – who write to the Justice Secretary in July to call for fairer compensation for victims of child abuse and grooming.
This led to the Criminal Injuries Compensation Authority – the government agency responsible for compensating victims – changing its policy and granting compensation to victims.
A new report, Victim of the System, is released at a reception in the House of Commons. Based on research with nearly 400 victims, the report looks at the challenges victims face in the criminal justice system and finds that victims are not currently receiving their rights under the Victims’ Code. We recommend that victims’ rights be strengthened.
We publish our manifesto for the general election, calling for all political parties to commit to strengthen victims’ rights and safeguard and support the vulnerable. A number of our proposals were adopted by the main political parties.
We produce a report on domestic abuse, Survivor’s Justice, examining survivors’ experiences of the criminal justice system.
We celebrate being ranked the top voluntary sector employer in the Stonewall Workplace Equality Index, including receiving Top Trans Employer status.