A robbery is when someone takes something from you with violence or threats – usually (but not always) in the street or another public place. It’s considered to be a relatively common crime, and can sometimes happen in relation to other crimes – for example, gang violence, hate crime or antisocial behaviour. But although it’s quite a common crime, the impact it has on you can still be very damaging.
Being confronted by a thief, who might have a weapon, can be a frightening experience for anyone. How you react will depend on lots of different factors – not just the crime, but things about you as a person and how you cope with difficult events in your life. Everyone will respond differently, but however you feel, remember that it’s never your fault – only the offender is to blame and nobody has the right to take or destroy your things.
Lots of people find it helpful to talk to someone about feelings like this. Every year our caseworkers help thousands of people who have been affected by robbery, and you can talk to them in confidence. They’re also trained to give you information on compensation and the criminal justice system.
You can contact us by:
- Requesting support online
- Contacting your local Victim Support team
- Calling our Supportline for free on 08 08 16 89 111 or emailing us
Alternatively you can create a free account on My Support Space – an online resource containing interactive guides to help you manage the impact that crime has had on you.
If English is not your first language and you would like some support, call our Supportline and let us know which language you speak, and we will call you back with an interpreter as soon as possible. We also welcome calls via Relay UK on 18001 08 08 16 89 111.
Families and friends affected by crime can also contact us for support and information. If you’re a child or young person under 18 and are looking for support, visit our You & Co website, where we have lots of information and tips specifically for children and young people.
Remember that you need to report the crime to the police as soon as possible in order to receive any compensation for injuries.