A robbery is when someone takes something from you with violence or threats – usually (but not always) in the street or another public place. It’s considered to be a relatively common crime, and can sometimes happen in relation to other crimes – for example, gang violence, hate crime or antisocial behaviour. But although it’s quite a common crime, the impact it has on you can still be very damaging.

Even if you’re not physically hurt during a robbery, it can be very distressing to be threatened with violence or if someone uses force to steal from you. So even without injury, it’s still classed as a violent crime.

Being confronted by a thief, who might have a weapon, can be a frightening experience for anyone. How you react will depend on lots of different factors – not just the crime, but things about you as a person and how you cope with difficult events in your life. Everyone will respond differently, but however you feel, remember that it’s never your fault – only the offender is to blame and nobody has the right to take or destroy your things.

Most people experience a normal response of shock and fear after being robbed. You may have no reaction straight afterwards, but later on you might start to feel more distressed by the events. The repercussions of a crime like this can last a long time. You may be afraid of experiencing a robbery again, making you nervous about going out and being in public places.

Lots of people find it helpful to talk to someone about feelings like this. Every year our caseworkers help thousands of people who have been affected by robbery, and you can talk to them in confidence. They’re also trained to give you information on compensation and the criminal justice system.

When you report a crime to the police, they should automatically ask you if you would like help from an organisation like Victim Support. But anyone affected by crime can contact us directly if they want to – you don’t need to talk to the police to get our help.

You can contact us by:

Alternatively you can create a free account on My Support Space – an online resource containing interactive guides to help you manage the impact that crime has had on you.

If English is not your first language and you would like some support, call our Supportline and let us know which language you speak, and we will call you back with an interpreter as soon as possible. We also welcome calls via Relay UK on 18001 08 08 16 89 111.

Families and friends affected by crime can also contact us for support and information. If you’re a child or young person under 18 and are looking for support, visit our You & Co website, where we have lots of information and tips specifically for children and young people.

Remember that you need to report the crime to the police as soon as possible in order to receive any compensation for injuries.