Our staff and volunteers have worked with thousands of people affected by domestic abuse, helping them move forward with practical and emotional support.
Many survivors of domestic abuse have faced similar questions and barriers in asking for help; here are just some of the most common challenges that survivors have shared with us.
If you’re experiencing domestic abuse, Victim Support and other specialist agencies can help you to think through your options and safety plan to ensure that, whatever decision you make, there are safeguards and support in place for you and your family members.
Making sure that you and your children are physically and emotionally safe is the priority.
Social services can help to find local organisations that can support you and your children, including housing, health services and domestic abuse support services. If children or vulnerable adults are living in homes where domestic abuse is present, agencies have a duty to inform social services so that this support can be offered.
Victim Support and other victims’ organisations will always believe a survivor of domestic abuse asking for help, and we will work with you to identify other forms of support that might be needed.
Statutory agencies, such as the police and social services, are trained to recognise the signs of domestic abuse and respond appropriately.
If you decide to leave, we can help you source financial, housing, health and legal support, and educational support for your children. Whatever your decision, safety planning is important; we will help you to build your support network and take action to keep you and your children safe.
It can be caused by many different things and it’s often difficult for parents to ask for help when the violence they are experiencing is coming from their own child. But it’s important for the child and other members of the family that support and interventions are provided to keep everyone safe, and to stop the violence from increasing or extending outside of the home.
Victims’ organisations should be able to provide help, as well as your local children’s services department.
- lesbian, gay, bisexual or transgendered people
- people from black and minority ethnic communities
- people who practice certain religions
- people who have physical disabilities
- people with learning difficulties
- people who have mental health issues.
Lots of people in the above groups will have many of the same experiences as others in an unhealthy relationship. All support organisations will be understanding of your situation, but there are some specialist organisations set up just to support unique situations that not everyone deals with. There are also organisations that work with and understand the issues faced by people of different genders experiencing domestic abuse.
Find out more about reporting a crime to the police.
Professionals will work with you to complete a risk assessment to determine the right support options for you. If you are assessed as being at high risk of serious violence, the professional completing the assessment will usually refer your case to a Multi-Agency Risk Assessment Conference (MARAC). Here, agencies such as the police, children’s services, housing services, specialist domestic violence agencies and health professionals will work together to co-ordinate support and a safety plan for you.
You can contact us by:
- Requesting support online
- Contacting your local Victim Support team
- Calling our Supportline for free on 08 08 16 89 111 or emailing us
If English is not your first language and you would like some support, call our Supportline and let us know which language you speak, and we will call you back with an interpreter as soon as possible. We also welcome calls via Relay UK on 18001 08 08 16 89 111.
Families and friends affected by crime can also contact us for support and information. If you’re a child or young person under 18 and are looking for support, visit our You & Co website, where we have lots of information and tips specifically for children and young people.